Terms of Service

Last updated: January 2026

These Terms of Service (“Terms”) govern your use of the Centrepoint International Services / Centrepoint Cargo website and logistics services. By accessing our website or using any of our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.

1. Company Information

Centrepoint International Services provides logistics and cargo services including air freight, sea freight, express shipping, procurement, and corporate shipping between the United Kingdom, Nigeria, and other international destinations.

Contact Information:

  • UK Address: 17A Heybridge Way, Off Lea Bridge Road, Leyton, London E10 7NQ, United Kingdom

  • Nigeria Address: 6 Prince Sola Oyewunmi Way, Ogudu, Lagos, Nigeria

  • Email: info@centrepointservices.co.uk

  • Phone: +44 208 509 7970

2. Scope of Services

We provide:

  • Air Freight services

  • Sea Freight services

  • Express shipping

  • Nigeria–UK and UK–Nigeria cargo services

  • Procurement support

  • Corporate and commercial shipping solutions

Service availability, delivery timelines, and pricing may vary depending on destination, shipment type, and external factors.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information

  • Ensure all shipped items comply with local and international shipping laws

  • Properly package items to prevent damage

  • Declare correct contents and value of shipments

  • Avoid shipping prohibited or restricted items

You are solely responsible for the legality and accuracy of your shipment details.

4. Prohibited Items

The following items are strictly prohibited unless legally permitted and approved in writing:

  • Illegal drugs and substances

  • Weapons, ammunition, or explosives

  • Hazardous or flammable materials

  • Counterfeit or pirated goods

  • Currency, precious stones, or high-value items without prior agreement

  • Perishable goods (unless approved)

We reserve the right to refuse, delay, or report any shipment that violates applicable laws.

5. Pricing & Payments

  • All prices are subject to change without prior notice

  • Quotes are estimates and may change based on weight, size, or customs charges

  • Additional fees may apply for customs duties, storage, or special handling

  • Payment must be completed before shipment processing unless otherwise agreed

We reserve the right to suspend services for unpaid balances.

6. Delivery Timelines

Estimated delivery times are provided for guidance only:

  • Express Shipping: Up to 48 hours

  • Air Freight: Subject to carrier schedules

  • Sea Freight: Up to 60 working days

Delays may occur due to customs clearance, weather, airline schedules, or unforeseen circumstances beyond our control.

7. Customs & Duties

Customers are responsible for:

  • Customs documentation

  • Duties, taxes, and clearance fees

  • Compliance with import/export regulations

Centrepoint Cargo is not responsible for delays or losses caused by customs authorities.

8. Liability & Insurance

  • We take reasonable care in handling shipments

  • We are not liable for loss or damage caused by improper packaging, natural disasters, or third-party carriers

  • Liability is limited to the value declared at shipment, where applicable

  • Insurance is optional and recommended for high-value items

Claims must be reported within a reasonable timeframe after delivery.

9. Cancellations & Refunds

  • Cancellations must be requested before shipment dispatch

  • Refunds, if applicable, may be subject to administrative charges

  • No refunds are provided once a shipment is in transit

Refund eligibility is assessed on a case-by-case basis.

10. Procurement Service Disclaimer

Our procurement service assists with payments to UK suppliers. We:

  • Do not manufacture or inspect purchased goods

  • Are not responsible for product quality or supplier disputes

  • Do not charge commission for this service

11. Website Use

You agree not to:

  • Misuse or attempt to disrupt our website

  • Upload malicious content

  • Access restricted areas without permission

  • Use the site for unlawful activities

We may suspend or terminate access if misuse is detected.

12. Intellectual Property

All content on this website, including logos, text, images, and branding, is the property of Centrepoint International Services unless otherwise stated.
Unauthorised use, copying, or reproduction is prohibited.

13. Limitation of Liability

To the fullest extent permitted by law, Centrepoint Cargo shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or website.

14. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and protect your personal data.

15. Termination of Service

We reserve the right to suspend or terminate services without notice if:

  • These Terms are breached

  • False information is provided

  • Illegal activities are suspected

16. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to These Terms

We may update these Terms at any time. Continued use of our services after updates constitutes acceptance of the revised Terms.

18. Contact Us

For questions regarding these Terms, contact us at:

Email: info@centrepointservices.co.uk
Phone: +44 208 509 7970